Legal

Terms & Conditions

Last updated: 26 July 2026
Plain-language summary: submitting a sourcing request is free and doesn't obligate you to buy anything. We do our best to find and quote what you're after, but we can't guarantee availability, pricing, or delivery timelines until a quote is confirmed. This is general commercial terms written for our own use; it isn't a substitute for advice from a qualified professional if you have specific legal needs.

1. About this service

This website (source.botanve.co) is operated by Botanvè FZC LLC, registered in Ajman Nuventures Centre Free Zone, United Arab Emirates ("Botanvè," "we," "us"). We provide a product sourcing service: you tell us what you're looking for, and our team searches a network of suppliers and dealers across the UAE to find options and pricing on your behalf.

2. Submitting a request

Submitting a sourcing request through our form or WhatsApp is free and does not obligate you to proceed with any quote we provide. You agree to provide accurate contact information so we can follow up with you.

3. Quotes and pricing

Any pricing we provide is an estimate based on information available to our sourcing team at the time and is subject to change based on supplier availability, currency fluctuations, and market conditions. A quote is not a confirmed order until you explicitly accept it and payment terms are agreed separately.

4. Availability and delivery

We make reasonable efforts to source the products you request, but we cannot guarantee that any specific item will be available, or that sourcing will be successful. Where we do source a product, delivery timelines depend on the supplier and are communicated to you as part of your quote.

5. Uploaded content

If you upload a photo or reference material as part of your request, you confirm you have the right to share it, and you grant us permission to use it solely for the purpose of identifying and sourcing the product you've requested.

6. Our other stores

Links on this site to botanve.co and shop.botanve.co lead to our separate direct-to-consumer stores. Purchases made on those sites are governed by their own terms and checkout process, not this sourcing service.

7. Limitation of liability

To the extent permitted by law, Botanvè FZC LLC is not liable for any indirect, incidental, or consequential loss arising from your use of this sourcing service, including delays in sourcing, changes in pricing, or unavailability of a requested product.

8. Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this site after changes are posted constitutes acceptance of the updated terms.

9. Governing law

These terms are governed by the laws of the United Arab Emirates.

10. Contact

Questions about these terms: info@botanve.co or WhatsApp +971 50 814 6571.